Essential information on refunds and eligibility.
All products sold on The Infinite Intention Engine website are digital products, including e-books, audiobooks, and digital content bundles.
These products are delivered electronically after purchase.
Because digital products can be accessed and downloaded immediately, they cannot be physically returned.
Due to the nature of digital goods, all purchases are generally considered final once the product has been delivered or accessed.
However, refund requests may be considered in limited circumstances, including:
• Duplicate purchases made accidentally
• Technical issues preventing delivery of the digital product
• Payment processing errors
Refund requests are reviewed individually.
If a refund request is approved, the refund will be issued to the original payment method within a reasonable timeframe, depending on the payment provider’s processing policies.
By completing a purchase, the customer acknowledges that digital delivery begins immediately after payment.
Once access to the digital content has been provided, the right of withdrawal may be waived where applicable under digital content regulations.
Customers are encouraged to carefully review product descriptions before completing a purchase.
All payments are securely processed through Lemon Squeezy, which acts as the merchant of record.
Refunds, when approved, may be processed through the same payment method used for the original transaction.
Customers located within the European Union normally have a statutory 14-day right of withdrawal for online purchases.
However, this right may be waived when purchasing digital content that is delivered immediately after payment and when the customer acknowledges that delivery begins instantly.
By completing a purchase, customers agree that access to the digital product may begin immediately.
For refund-related inquiries, customers may contact:
The Infinite Intention Engine Operated by Ivy Norlund Email: [Insert official contact email]
Reasonable efforts will be made to review and respond to requests within an appropriate timeframe.